100x Builds LLC
Effective Date: January 1, 2025
Last Updated: January 1, 2025
Introduction
100x Builds LLC ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website 100xbuilds.com, use our luxury home builder automation services, or engage with our business consulting and implementation services.
This Privacy Policy applies to all users of our services, including luxury home builders, construction industry professionals, and prospects seeking automation solutions for their building operations.
Information We Collect
Personal Information You Provide
We collect information you voluntarily provide when you:
- Request a consultation or ROI calculator
- Sign up for our Operations Audit ($497)
- Purchase our Templates Bundle, Communication Playbook, or other products
- Join our Luxury Builder Mastermind program
- Register for webinars, events, or content downloads
- Contact us for support or inquiries
- Enter into service agreements for automation implementation
This information may include:
- Contact Information: Name, business name, email address, phone number, business address
- Business Information: Company revenue, number of homes built annually, current technology stack, pain points
- Financial Information: Payment information for services (processed securely through third-party payment processors)
- Project Details: Information about your building projects, processes, and automation needs
- Communication Records: Records of our consultations, implementations, and ongoing support
Automatically Collected Information
When you visit 100xbuilds.com, we automatically collect:
- Device Information: IP address, browser type, operating system, device identifiers
- Usage Data: Pages visited, time spent on pages, referral sources, click patterns
- Location Data: General geographic location based on IP address
- Performance Data: Website performance metrics and error logs
Business Intelligence Data
For our automation services, we may collect and analyze:
- Operational Metrics: Project completion times, profit margins, client satisfaction scores
- System Performance: CRM usage, workflow efficiency, automation effectiveness
- ROI Measurements: Performance improvements, cost savings, revenue increases
How We Use Your Information
We use your information to:
Service Delivery
- Provide luxury home builder automation consulting and implementation
- Deliver purchased products (Operations Audits, Templates, Mastermind access)
- Customize automation solutions for your specific building operations
- Monitor and optimize system performance and ROI
Communication
- Respond to inquiries and provide customer support
- Send service updates, implementation progress reports, and performance metrics
- Deliver educational content relevant to luxury home building automation
- Notify you of new products, services, or industry insights
Business Operations
- Process payments and manage billing
- Analyze service effectiveness and customer success metrics
- Improve our automation methodologies and service delivery
- Conduct market research for the luxury building industry
Legal Compliance
- Comply with applicable laws and regulations
- Protect our rights and prevent fraud
- Respond to legal requests and enforce our terms of service
Information Sharing and Disclosure
We may share your information in the following circumstances:
Service Providers
We work with trusted third-party providers who assist in:
- Payment processing (Stripe, PayPal)
- CRM and automation platforms (HubSpot, Salesforce)
- Email marketing services (ConvertKit, Mailchimp)
- Analytics and performance tracking (Google Analytics, Hotjar)
- Video conferencing and webinar platforms (Zoom, GoToWebinar)
Business Partners
With your consent, we may share information with:
- Technology integration partners for system implementations
- Industry associations (Certified Luxury Builders Network) for networking
- Referral partners who may provide complementary services
Legal Requirements
We may disclose information when required by law or to:
- Comply with legal process or government requests
- Protect our rights, property, or safety
- Prevent fraud or illegal activities
- Enforce our terms of service
Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information is transferred and becomes subject to a different privacy policy.
Data Security
We implement comprehensive security measures to protect your information:
Technical Safeguards
- SSL encryption for all data transmission
- Secure hosting with enterprise-grade security providers
- Regular security audits and vulnerability assessments
- Multi-factor authentication for access to sensitive systems
Operational Safeguards
- Employee training on data privacy and security
- Limited access to personal information on a need-to-know basis
- Regular backup and disaster recovery procedures
- Incident response plan for potential data breaches
Industry-Specific Security
Given the luxury home building industry's sensitive nature:
- Project information is segregated by client
- Financial data receives enhanced protection
- Client lists and competitive information are strictly confidential
Your Privacy Rights
Depending on your location, you may have the following rights:
Access and Portability
- Request access to the personal information we hold about you
- Receive a copy of your data in a portable format
Correction and Updates
- Request correction of inaccurate or incomplete information
- Update your preferences for communications and services
Deletion
- Request deletion of your personal information (subject to legal retention requirements)
- Cancel services and request removal from our systems
Opt-Out Rights
- Unsubscribe from marketing communications
- Opt out of certain data collection practices
- Decline participation in analytics or performance tracking
To exercise these rights, contact us at privacy@100xbuilds.com or use the contact information below.
Data Retention
We retain your information for different periods based on:
Service Data
- Active clients: For the duration of our service agreement plus 7 years for business records
- Prospects: Until you request removal or 3 years of inactivity
- Financial records: 7 years as required by tax and business regulations
Marketing Data
- Email subscribers: Until you unsubscribe or 2 years of inactivity
- Website analytics: 26 months (Google Analytics default)
- Performance metrics: 5 years for trend analysis and service improvement
Legal Requirements
Some information may be retained longer to comply with legal obligations, resolve disputes, or enforce agreements.
Cookies and Tracking Technologies
We use cookies and similar technologies to:
Essential Cookies
- Enable basic website functionality
- Remember your login status and preferences
- Secure your browsing session
Analytics Cookies
- Understand how visitors use our website
- Measure the effectiveness of our content and services
- Improve user experience and service delivery
Marketing Cookies
- Deliver relevant content and advertisements
- Track the performance of our marketing campaigns
- Personalize your experience with our brand
You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.
Industry-Specific Considerations
Luxury Market Confidentiality
We understand the confidential nature of luxury home building operations and maintain strict confidentiality regarding:
- Client lists and project details
- Financial performance data
- Competitive information and market positioning
- Proprietary processes and methodologies
Construction Industry Compliance
Our practices align with construction industry standards for:
- Project documentation and record keeping
- Financial reporting and audit requirements
- Subcontractor and vendor information management
- Quality control and safety documentation
Third-Party Links
Our website may contain links to third-party sites, including:
- Industry publications and resources
- Technology platform partners
- Professional associations
- Educational content providers
We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any information.
Children's Privacy
Our services are designed for business professionals and are not intended for individuals under 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.
California Privacy Rights (CCPA)
California residents have additional rights under the California Consumer Privacy Act:
Right to Know
You can request information about the categories and specific pieces of personal information we've collected, the sources of that information, and how we use and share it.
Right to Delete
You can request deletion of your personal information, subject to certain exceptions.
Right to Opt-Out
You can opt out of the "sale" of personal information (though we do not sell personal information in the traditional sense).
Non-Discrimination
We will not discriminate against you for exercising your privacy rights.
To exercise these rights, contact us at privacy@100xbuilds.com.
International Data Transfers
We are based in the United States and primarily serve the North American luxury home building market. If you are located outside the United States, your information may be transferred to and processed in the United States, where data protection laws may differ from those in your jurisdiction.
We take appropriate safeguards to ensure your information receives adequate protection in accordance with applicable privacy laws.
Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect:
- Changes in our business practices
- New legal requirements
- Industry best practices
- Customer feedback and requests
We will notify you of material changes by:
- Posting the updated policy on our website
- Sending email notification to active clients and subscribers
- Providing notice during your next service interaction
The "Last Updated" date at the top of this policy indicates when the most recent changes were made.
Contact Information
If you have questions about this Privacy Policy or our privacy practices, please contact us:
100x Builds LLC
Privacy Officer
Email: privacy@100xbuilds.com
Phone: [To be added]
Address: [To be added]
For general inquiries: info@100xbuilds.com
For service-related questions: support@100xbuilds.com
Dispute Resolution
If you have concerns about our privacy practices that we cannot resolve directly, you may have the right to file a complaint with:
- Your local data protection authority
- The Federal Trade Commission (FTC)
- Your state's attorney general office
We are committed to working with you and appropriate authorities to resolve any privacy concerns.
This Privacy Policy is effective as of January 1, 2025, and applies to all information collected by 100x Builds LLC through our website, services, and business operations.